Looking to increase headcount, improve staff interaction and promote the exchange of knowledge, CableLabs hired Acquialano Leslie Inc. to help them “press the reset button”. Transforming their predicable interior into new space that fosters innovation started in the planning phase. A central circulation concept, later coined “the pathway of serendipity” by their CEO, welcomes chance encounters as occupants explore the 100% open office. Group spaces representing more than 35% of the plan vary in size and type are positioned to define small departmental ‘neighborhoods’ and private enclaves for all. The major occupied-remodel consisted of three phases and did not exceed the landlord’s tenant improvement allowance. CableLabs began innovating in their new space in late 2014.